in-store returns
We offer a 14 day return window from the purchase date. We do not issue a paper receipt so rely on either your text or email receipt but advise that you allow us to add you into our system as this makes it easier to find the purchase date.
Returning items MUST be in a resealable condition - unused, in its original packaging, not damaged and any original tags and labels attached and intact.
NOT ACCEPTED FOR RETURN:
. cosmetics - includes soap
. food in any form
. earrings
. used and/or packaging damaged, original labels and stickers not intact and attached
. sale / reduced / special offer / as is / multi-buy / promo items / final sale
. gift with purchase promo items
. all seasonal items after the season
. special orders
NOTE FOR ITEMS ACCEPTED FOR RETURN
Purchases between October 25th & December 24th have an extended return period to January 25th for items ACCEPTED FOR RETURN.
*Please note that the store is closed on December 25th & 26th, January 1st and closes at 3pm on December 24th & 31st.
- Mango Street is closed on Easter Sunday & Thanksgiving.